Intelligence

See what your brokerage
actually does.

Calls, quotes, policies, premium — pulled from RingCentral and AgencyZoom into one dashboard. Three views give you the full picture: real-time metrics, team leaderboards, and an AI chat that answers questions about your own data.

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The Problem

Most brokerages can't see
their own numbers.

Talk time, quote volume, close rates, sold premium — the KPIs you look at every day to gauge activity. Today that data is scattered across three or four tools. Some of it lives in HawkSoft reports. Some in AgencyZoom. The rest you collect manually.

Sozo pulls it all into one place — real-time, filterable by any time frame, and sliceable by producer, carrier, product, geography, or lead source. The dashboard you wish your AMS had.


Three Views

Overview. Team. Ask.

01

Overview

Talk time, total calls, inbound vs outbound, quotes, policies written, sold premium — all in one place. Daily volume and premium trend charts update automatically.

02

Team

Break down performance by Producer, Lead Source, Geography, Carrier, or Product. See who's quoting, who's closing, and where your win rate is highest.

03

Ask Your Data

Type a plain-English question. Sozo runs the query, builds a chart, and explains the answer — no SQL, no filters, no pivot tables.


What You'll See

The numbers that matter.

Talk TimeTotal call duration across all agents
Total CallsInbound + outbound, any date range
QuotesLeads quoted, synced from your CRM
Policies WrittenBound policies with premium
Sold PremiumTotal premium dollars closed
Win RateQuote-to-bind conversion by dimension

Team Breakdown

Slice by any dimension.

Switch between five dimensions to see leaderboards, bar charts, and win rates. Find your top producers, best-performing carriers, and highest-converting lead sources — all from one tab.

ProducerLead SourceGeographyCarrierProduct

Ask Your Data

Type a question. Get a chart.

Sozo reads your question, picks the right query — call volume trends, busiest hours, duration stats, lead searches — and returns an interactive chart with a plain-English explanation.

Try asking
  • How many calls did we get this month?
  • Show inbound vs outbound calls
  • What's the average call duration?
  • Who are the top lead sources?
  • Show me open tasks
  • What's our call volume trend this week?

Stop guessing. Start knowing.

Get Started